Terms and Conditions

Welcome to Resin Creations by Karissa! These Terms and Conditions outline the rules and regulations for using our website and purchasing our handmade resin products. By accessing this website and/or placing an order, you agree to these terms.

1. Products & Handmade Disclaimer

  • All products are handcrafted, meaning slight variations in color, shape, and design may occur. No two pieces are exactly alike.

  • Small imperfections such as minor bubbles or variations in texture are natural in resin creations. These do not qualify as defects.

2. Orders & Payment

  • Full payment is required at checkout. We accept [list accepted payment methods].

  • Custom orders require a non-refundable deposit of [insert percentage] before production begins.

  • Prices are subject to change without notice.

3. Shipping & Delivery

  • Orders are processed within 3 business days unless stated otherwise (custom orders may take longer).

  • We ship via USPS and FedEx, tracking details are not guaranteed.

  • Resin Creations by Karissa is not responsible for shipping delays, lost, stolen, or damaged packages after they have been handed over to the carrier.

4. Returns, Exchanges & Refunds

  • Due to the handmade nature of our products, all sales are final unless the item arrives damaged.

  • If your item arrives damaged, please contact us within 3 days of delivery with photos of the product and packaging for a resolution.

  • Custom orders are non-refundable and non-exchangeable.

5. Care Instructions & Liability

  • Customers are responsible for following care instructions provided on the website and/or with their purchase.

  • We are not liable for damage caused by improper care, exposure to heat, water, or harsh chemicals.

6. Custom & Personalized Orders

  • Custom orders require clear communication about design preferences.

  • Once a custom order is confirmed and production has started, changes cannot be made.

  • We reserve the right to decline custom orders at our discretion.

7. Intellectual Property

  • All content, including product designs, images, and branding, is the intellectual property of Resin Creations by Karissa and may not be copied, distributed, or used without permission.

8. Privacy & Security

  • Your personal information (name, email, shipping details) is used solely to process orders and communicate with you.

  • We do not sell or share your information with third parties.

9. Changes to Terms & Conditions

  • We reserve the right to update these terms at any time. Continued use of our website or services constitutes acceptance of the latest terms.

10. Contact Information

If you have any questions about these Terms and Conditions, please contact us at resincreationsbykarissa@gmail.com